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#173100

How can I change my old email to my new email. So I can listen to my music. So I do not have to listen to ads

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by #2458085

I subscribed Amazon Music Unlimited (original Amazon Music HD) in 2022 when was possible to play the music HD and ULTRAHD through my Fire TV cube II generation. The music was reproduced with device capability 24-bit 192 kHz, now on the same device the Device Capability is 16-bit 48 kHz. The first question is why the downgrade of music reproduction quality? The second question is: how to return at ULTRAHD quality on Amazon Fire T cube? All seam a limitation introduced when the 4K video reproduces was introduced, is possible downgrade the firmware version at the pre-4K state?

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Question:
by Federico B Tdl #187738

Unlimited (original Amazon Music HD) in 2022 when was possible to play the music HD and ULTRAHD through my Fire TV cube II generation. The music was reproduced with device capability 24-bit 192 kHz, now on the same device the Device Capability is 16-bit 48 kHz.

The first question is why the downgrade of music reproduction quality?

The second question is: how to return at ULTRAHD quality on Amazon Fire T cube? All seam a limitation introduced when the 4K video reproduces was introduced, is possible downgrade the firmware version at the pre-4K state?

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Question:
by Dan P Anc #158716

How many people are allowed to stream music at the same time on the same account?I was streaming music through my wireless headphones at the same time my wife was streaming music through our Sonos speaker. I received a message that more people than allowed were streaming at the same time. Then the music shut off

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Question:
by Avanti D #142497

How can I return my product if return window has closed or there is no return request option??My product is defective and I have to return it??? How can I do so?

If return window is closed and there is no return request... Please help me out of this situation

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Question:
by Harrison H Ymy #136384

Amazon music.

Why won't it let me play my music, but only simular songs even though I have amazon music unlimited. The app is fully updated and tried fully shutting down.

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Question:
by Sylvia A Rgi #132704

Never saw returned receipts from items returned.

Tops pants was returned but never saw receipts back in March ordered items but part order was returned I never got receipts for returned order what must ido

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Question:
by Mary C Ewm #105388

Can you help me please.

Hello my name is mary I got Amazon tablet I sent songs to my tablet from bluetooth and I tried to get into my music but all my music had disappeared from my tablet could you tell me why the reason is and get you tell me how to resolve it I had my added to offline aswell

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Question:
by Reza A Nnp #104843

How to report or block or filter an album with hate and harmful speech in Amazon music?I saw an album with hate, harmful, and remomandation to kill people in Amazon music library, I don't know why Amazon allow this stuff but this is my right to filter it on my play list, how can I do that?

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Question:
by Bharath R Lux #101217

Why is Amazon music asking me for credit/debit card details when I am trying to login with prime account.

I have a Amazon prime account with another email id. I was trying to login into Amazon music but it asks me for my card details. I don't understand why.

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Question:
by Tyisha H Ylw #97952

How can I request my refund.

Amazon charged me 17 for music I want my refund I canceled my subscription I would my refund it made me over draft on my bank card now I owe a fee to mu bank I am not happy about this

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